What is a Community Engineer in an Open-Source-Product Company
And why you may consider applying for this role at Prefect
There are many misconceptions about who a community engineer is. This blog post defines such a person as “someone who figures out how to help a community of people do what they want with what they have.” While this definition is true, it’s not entirely how we think about it at Prefect.
Our main goal is to help the open-source community be successful with our product, and there are myriad ways how we may achieve that goal. The channels of value creation include content, documentation, code reviews, live events, as well as direct support via Slack, Discourse, or GitHub issues. The mission of community engineers is to earn users’ trust in a healthy way at scale.
Community Engineers at Prefect are communicators, engineers, consultants, technical writers, teachers, and strive to be subject matter experts in Prefect, Python, data engineering, cloud computing, and containerized technologies. We thrive in ambiguity, wearing many hats and simultaneously growing skills in many areas.
We have empathy for understanding our user’s technical questions. We genuinely listen to users and help them solve problems.
